Duke Energy Vendor Breached

More than 370,000 customers

Ed Jenson
December 05, 2017 - 1:13 pm

Duke Energy says more than 370,000 of the utility company’s customers in the Carolina's may have had their public information exposed in a data-breach involving a third-party payment processing company.

Ryan Mosier said a vendor who owns one of the networks Duke Energy uses to process customer payments in walk-in locations announced on December 1 that they had identified a potential breach.

Duke Energy is asking customers to pay their bill online, through Western Union or over the phone using a credit or debit card.

Customers affected by the breach will receive a letter in the mail from the utility and may also be eligible for free credit monitoring.

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